At the City of Petersburg, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide!
AFTER HOURS OR WEEKEND EMERGENCIES PLEASE CALL (217) 632-2251
- Water Department Documents
Frequently Asked Questions
How could I have used this much water?
You could possibly have a leaky toilet or faucet that's difficult to detect. A running toilet which may be due to a sticking float or a bad flapper can waste as much as 4320 gallons per day. In 7 days that can add up to 30,240 gallons which can cost you roughly $361.00 for in town residents.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look. Hydrant Flushing can also cause the water to be discolored. Subscribe today to get alerts when repairs or hydrant flushing is taking place.